FAQs

Frequently Asked Questions


The Thermoline TPS-18 holds 18 large platelet bags or 54 small platelet bags when fully loaded. It is supplied with slide-out shelving and is designed for use in platelet bag storage applications.
Yes. The Thermoline TPS-18 platelet bag shaker is Australian made. It is designed to hold platelet bags, including larger bags now in use, and has a powder-coated steel finish.

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ENLAKE accepts Mastercard, Visa and direct deposit into ENLAKE's bank account.

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No. Vaccines should not be stored in a domestic fridge, bar fridge, commercial fridge or industrial fridge.. The National Vaccine Storage Guidelines state that purpose built vaccine refrigerators are the only suitable option for vaccine storage.

Domestic fridges are designed for food and drink, not vaccine storage. Food refrigeration commonly aims to keep food at 5°C or below, which can mean parts of the fridge become too cold for vaccines. Vaccines need a controlled storage range of 2°C to 8°C. If vaccines become too cold or freeze, their potency may be reduced or destroyed, and this damage may not be visible.

The differences are real and important. Many domestic fridges do not have digital temperature controllers, fan assisted air circulation, high and low temperature alarms, minimum and maximum temperature displays, data logging, suitable shelving or cabinet designs that help maintain uniform temperature throughout the fridge. They can also have cold spots, especially near the rear cooling surface or freezer section.

A purpose built vaccine fridge is designed to provide more stable and controlled vaccine storage, with better airflow, temperature monitoring, alarm functions and stock protection.

ENLAKE supplies purpose built vaccine fridges for medical centres, pharmacies, hospitals, veterinary clinics and laboratories, and can help you choose a model suited to your storage volume, available space and cold chain requirements.

Before a blood fridge is used to store blood or blood products, the facility needs to confirm that the fridge is suitable for blood storage, installed correctly, operating within the required temperature range, recording temperatures properly, and alarming correctly. AS 3864.1-2012 covers the manufacture and performance of the fridge itself, while AS 3864.2-2012 covers what happens after installation, including care, maintenance, performance verification, calibration and ongoing monitoring.

In practical terms, commissioning includes checking the installation location, allowing the fridge temperature to stabilise, arranging NATA-accredited spatial temperature mapping, verifying temperature monitoring accuracy, testing high/low temperature alarms, testing power failure alarms, checking remote alarm notifications (if the site is not staffed 24 hours a day), and keeping the required documentation for compliance and audit purposes. AS 3864.2 also states that equipment used for blood and blood products needs appropriate monitoring, alarms, maintenance, servicing, performance verification and calibration, and that testing/calibration should be repeated when equipment is moved or has significant maintenance or repairs.

ENLAKE can assist by helping select a compliant blood fridge, checking practical site requirements, supplying the required product documentation, and arranging calibration, verification, spatial mapping and service support through our suitable partners. This gives the client one coordinated pathway from quote to a fridge that is ready to be assessed for blood storage use.

Blood fridges used in Australia must meet strict compliance requirements because they are used to store blood and blood products that may later be transfused into patients. The key Australian Standard is AS 3864, Medical refrigeration equipment – For the storage of blood and blood products. AS 3864.1-2012 covers the manufacture and performance requirements of blood storage refrigeration equipment, including temperature control, monitoring, alarms and recording systems. AS 3864.2-2012 covers user-related requirements after installation, including care, maintenance, performance verification and calibration. At the time of installation, this may include checking that the fridge has been installed correctly, verifying temperature performance in the installed location, confirming that alarms and monitoring are working, and ensuring the required documentation is available before the fridge is used for storing blood or blood products. A compliant blood fridge should be assessed against the following requirements:
Requirement What to check
Temperature range Maintains blood and blood products between 2°C and 6°C
Australian Standard Complies with AS 3864.1-2012 for manufacture and performance
Installation and use Can be checked, maintained, verified and calibrated in line with AS 3864.2-2012
Alarm system Alarm system is separate from the temperature control system
Temperature records Provides reliable temperature recording and audit trail capability
ARTG / TGA Confirm ARTG inclusion where required for supply in Australia
Calibration / verification NATA-accredited calibration, mapping or performance verification required
Support ENLAKE can arrange calibration, verification and service support through suitable partners
  Before a blood fridge is stocked, NATA-accredited calibration, temperature mapping and performance verification should be arranged. These checks help confirm that the fridge is operating correctly in its installed location and can maintain the required storage conditions for blood and blood products. This process may include NATA-endorsed certificates and verification against AS 3864.2 requirements. Blood fridges also need to be included in the Australian Register of Therapeutic Goods (ARTG), which is administered by the Therapeutic Goods Administration (TGA). ARTG inclusion is separate from AS 3864 compliance and relates to whether the medical device can be supplied in Australia. ENLAKE can supply compliant blood fridges and arrange calibration, verification and service support through our partners where required.  

Strive for 5 is the name commonly used for Australia’s National Vaccine Storage Guidelines. The phrase refers to aiming for 5°C when storing vaccines, because 5°C is the midpoint between the recommended vaccine storage range of 2°C and 8°C.

The idea is to give vaccine providers a practical operating target, not just a minimum and maximum range. By aiming for the middle of the range, there is more buffer if the fridge temperature moves slightly during normal use, such as when the door is opened or stock is checked.

Strive for 5 also covers broader vaccine storage management, including refrigerator selection, temperature monitoring, staff procedures, cold chain breach response, power failure planning, vaccine transport and storage self audits.

ENLAKE can help you choose a purpose built vaccine fridge with the temperature control, monitoring and alarm features needed to support Strive for 5 vaccine storage practices.