FAQs

Frequently Asked Questions

A vaccine fridge needs a current, minimum and maximum temperature display so staff can check and manually record temperatures. Strive for 5 requires current, minimum and maximum temperatures to be checked and recorded twice daily: before the refrigerator is used for the first time each day and at the end of the day.

Strive for 5 also requires continuous temperature monitoring. This is usually done with a vaccine fridge data logger, either built into the vaccine fridge or supplied as a separate device. A data logger records temperatures over time and is useful for audits, reviewing temperature patterns, identifying cold spots and investigating possible cold chain breaches. Where a data logger is used, the data should be downloaded at least weekly, in addition to twice daily manual temperature recordings.

For sites with higher stock value, larger vaccine volumes or greater cold chain risk, wireless vaccine fridge monitoring systems can provide extra protection. These systems can provide real time temperature readings and send alerts by SMS or email if the fridge temperature moves outside the required range. They do not replace the need for twice daily minimum and maximum temperature checks, but they can help provide earlier warning of a problem. A UPS backup power solution may also help reduce risk during power outages.

ENLAKE can send fridges and freezers to Australian ports for sea shipping to countries in the Pacific region such as Papua New Guinea, Fiji, New Caledonia, Vanuatu, New Zealand and the Solomon Islands.

ENLAKE freight price to Brisbane, Sydney, Canberra, Melbourne & Adelaide is shown on product pages.

For other locations, please contact us.

All pharmacy fridges are tailgate deliveries. Goods will be delivered to a specific ground floor location such as a general practice or stores area with the assistance of a hydraulic tailgate or other lifting equipment. The driver will not be involved with the unpacking or positioning of the goods.

All prices are exclusive of GST.

Press the hi/lo button once for the minimum temperature and once more for the maximum temperature. Hold the hi/lo button in for 10 seconds to reset the temperatures. Once it has reset, it will beep.

For 2013 and older models:

How to see the min temperature
1. Press and release the DOWN key.
2. The Lo message will be displayed, followed by the minimum temperature recorded.
3. By pressing the DOWN key again or by waiting for 5 seconds, the normal display will be restored.

How to see the max temperature
1. Press and release the UP key.
2. The Hi message will be displayed, followed by the maximum temperature recorded.
3. By pressing the UP key again or by waiting for 5s the normal display will be restored.

How to reset the max and min figures
1. Hold press the SET key for more than 3s, while the max or min temperature is displayed. (rSt message will be displayed)
2. To confirm the operation, the rSt message starts blinking, and the normal temperature will be displayed.

These instructions with the addition of pictures may also be downloaded here: Nuline HR Vaccine Fridge Controller Instructions (pdf).

For 2014 and newer models:

How to Check Min / Max Temp
1. Press Hi/low button your max temperature will appear while flashing.
2. Repeat process to obtain min temperature.

How do I RESET min/max temperature
Press the hi/low button, hold for approximately 6-10 seconds until it beeps and then let go

How do I view the product temperature?
Your refrigerator has been fitted with a product sensor inserted into an aluminium block; this represents product temperature. To see what temperature the product is, press the down arrow button and temperature will appear.

How do I silence the alarm?
To silence alarm press down arrow button

The right blood fridge depends on what you need to store, how much capacity you need, where the unit will be installed, and how the fridge will be monitored.

For a hospital blood bank, that may mean a larger upright unit with higher storage capacity and remote alarm connection. For a theatre, clinic, laboratory or satellite site, a smaller under-bench model may be more practical, provided it still meets the same blood storage requirements.

Things to check include blood bag capacity, available space, ambient temperature, alarm requirements, temperature recording, calibration, verification, documentation, and access to service support.

ENLAKE can help assess your site requirements and recommend a compliant blood fridge that suits your storage volume, monitoring needs and installation conditions.

The right plasma freezer depends mainly on the number of Fresh Frozen Plasma (FFP) packs you need to store, the space available, and how staff will access the freezer.

Under bench plasma freezers suit smaller sites or areas where space is limited. Chest freezers can provide more storage capacity in a compact footprint. Upright plasma freezers are generally better where higher capacity and easier front access to stored packs are required.

For frozen blood product storage, the freezer must meet Australian Standard AS 3864, Medical refrigeration equipment — For the storage of blood and blood products, Parts 1 and 2. It must also have the correct ARTG status before being supplied for use in Australia, unless another TGA exemption, approval or authority applies.

ENLAKE can help match the freezer type, FFP pack capacity, alarm system, temperature recording and service support to your facility requirements.

Start with the number and size of platelet bags you need to store. Then match the shaker capacity to a compatible incubator that can maintain 20°C to 24°C.

For the Thermoline range, the TPS-18 platelet shaker and TMLR-200 refrigerated incubator are a matched combination. Contact ENLAKE if you need help confirming capacity, dimensions, lead time, freight, or suitability for your facility.